What Is Patient-Centered Care?

Doctor taking blood pressure

In our current healthcare system, care can tend to revolve around physicians instead of patients. However, a patient-centered care approach makes patients the focal point of their own healthcare options and decisions. This is accomplished by improving the relationships between doctors, care providers, and their patients. Once patients feel comfortable sharing and consulting with their physicians or other care providers, they are more likely to receive the care they need.

At Advanced Surgical Hospital, patient-centered care is one of our core values. Here are a couple of ways we have implemented a patient-centered care approach at ASH:

  • Communication. The key to providing unparalleled patient care is communication. Patients who develop relationships with their doctors are more likely to improve their health and receive better preventative care. According to recent research, there is a significant correlation between continuity of care and improved preventative health care. A feeling of partnership between patients and their doctors leads to better outcomes and higher patient satisfaction. At ASH, we ensure open communication throughout your treatment and recovery. In 2016, ASH received the Press Ganey Guardian of Excellence Award for Patient Experience for the fourth consecutive year for our high satisfaction rates. Whether you’re here for a consultation, tests, surgery, or post-op recovery, we will walk you through every step of the way. Our surgeons will work with you to find the right treatment options for your specific needs. We also give you time to develop relationships with each medical professional involved in your treatment. From your nurse and anesthesiologist to your physical therapist and social worker, you’ll have ample time to share your questions and concerns.
  • Resources. Patient-centered care eliminates unnecessary and expensive medical tests. Doctors who avoid developing meaningful relationships with their patients tend to order expensive tests or make unnecessary referrals instead of listening to get to the real problem. At ASH, we put our patients first, and work to reduce the number of unnecessary tests and scans. If you do need a test or scan, we can provide you with quality resources without requiring you to leave the hospital. Our hospital has the necessities you may need for treatment and recovery, including pre-op classes, physical therapy, pain management, single-bed rooms, an MRI machine, and more.

Curious to learn more about our care and practices in action? You can contact us to learn more about how you can benefit from our patient-centered approach!